COACH HOUSE - PRIVACY POLICY

Coach House is a privately owned Limited company. This privacy policy explains how we use any personal information we collect about you.

Topics:

  • What information do we collect about you?
  • Information we don’t collect/store
  • How we use your information?
  • Marketing
  • Cookies and Other websites
  • How to request/update the information we hold about you
  • How long do we hold your information?
  • Changes to our Privacy Policy
  • How to contact us
  • Further Information regarding your privacy

What Information do we collect about you?

The personal information we collect about you may include your name, address, telephone numbers, email addresses, company and VAT number, other company invoices and tenancy agreements. We also collect your IP address if you use our website. Some of this information is requested on our online trade application form, at trade shows, over the phone or by email after you have submitted a trade application request.

Information we don’t collect/store

We do not store credit card or other payment information although we do take this information over the phone when taking payments. Payment information will be requested every time we require payment.

How we use your information

The information we collect is used to determine if you meet our criteria for becoming a trade customer, your personal information will assist us in identifying the following –

  • To check companies house and confirm your business credentials
  • We use tenancy agreements as evidence of your retail / business activities
  • If you have ever held any previous accounts
  • Where your company is located and operates from

We use your registered email address to contact you regarding orders and account communication.

We do not sell, distribute or lease your personal data to any third parties.

Marketing

We occasionally send emails to registered trade account holders relevant to industry updates and trade shows.

You can opt out at any time by contacting us or using the unsubscribe link.

Cookies and other websites

Cookies are used to track visitor behaviour. You can disable cookies in your browser settings.

How to contact us

Email: privacy@coachhouse.com
Phone: 01282 682666
Address: Metcalf Drive, Altham Industrial Estate, Accrington, Lancashire, BB5 5TU

Further information regarding your privacy

Visit ico.org.uk for more information on data protection laws.